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Wipro Walkin for Freshers | Technical Service Desk | 18 March 2017 |-@Across India 688 views

Company Name:

  • Wipro

Company Website:

Job Role:

  • Technical Service Desk

Experience:

  • 0 to 5 Years

Qualification:

  • Any Graduate

Walk-in Date:

  • 18-MAR-2017

Walk-in Location:

  •  Chennai / Bengaluru / Pune

Job Location:

  •  Chennai / Bengaluru / Pune

About Wipro:

The company was incorporated on 29 December 1945, in Amalner a small town in Jalgaon district by Mohamed Premji as ‘Western India Palm Refined Oil Limited’, later abbreviated to ‘Wipro’. It was initially set up as a manufacturer of vegetable and refined oils in Amalner, Maharashtra, India under the trade names of Kisan, Sunflower, and Camel.The company logo still contains a sunflower to reflect products of the original business.

Eligibility:

  • BE/B.Tech/B.Sc / B.Com / Diploma / BBA / BCA / BA / M.Sc /MCA from recognized university
  • Excellent communication skills
  • Experience in customer and/or technical support-IT or non-IT
  • Candidates from computer service background may also apply
  • Interest to work in technical support, answering support queries via phone email, chat and web
  • Flexible for 24*7 environment with shifts (5 days a week)

Job Description:

  • As an Administrator, you should be able to Monitor the IT Infrastructure for its availability, capacity usage, hardware and OS errors and failures. 
  • Handle first-level incident/problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. 
  • Timely escalation of incidents to higher levels when required. 
  • Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, 
  • Perform basic Service Requests based on Standard Operating Procedures. 
  • Follow quality/security process defined for the engagement

Freshers Registration: Click Here


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